So, What Could Be the Reason Behind the Issue? Whether your MacBook Pro refuses to turn on or seems to get stuck at the Apple logo, these viable solutions can help you in fixing your ill-functioning device. But fret not this is where our pro tips come in handy.
While Apple’s notebook excels in delivering top-notch performance, it also has a history of being embroiled in stubborn issues. Don't believe any of the PC vendors did.Apple did nothing until they were sued.Nothing can be more terrible than finding your MacBook Pro dead or being stuck with a black screen. Nvidia had problems a couple of years earlier - similar problem, Apple did a similar extended repair program. The HPs in question could have been ordered with integrated only, Nvidia, or AMD only the AMD ones in this case are failing. The reason it is so prevalent on the MBP is because all the 15s had the AMD GPU in them. HP extended 3 yr warranty is well and truly up, HP haven't done anything to offer extended warranty.Īll the vendors use the same GPUs and all will have similar issues when there is a GPU fault.Īpple did far more for their customers than any PC vendor here, so your decision to not buy a macbook (if based on this failure) is flawed. I have a bunch of HP elitebook 8560s at work that are failing with the Radeon GPU in them, and have been failing for a while. This problem is also happening on PC laptops. Affected customers can call an Apple Store to schedule a Genius Bar appointment, visit an Apple Authorized Service Provider, or call Apple Support and request a postage paid box to mail in the MacBook Pro to a local Apple Repair Center. Affected users often experience visual banding or malfunctions on the screen, particularly when watching HD videos or using pro apps such as Final Cut Pro X.Īpple will continue to repair Mid 2012 or Early 2013 models, free of charge. The video issues impacted many customers, prompting a class-action lawsuit against Apple and an online petition with over 40,000 signatures. Use the " Check Your Coverage" tool on Apple's website to determine if a particular model is eligible. The program expired on December 31, 2016, but it's still in effect for eligible models up to four years from their original date of sale.Ī support document on Apple's website says the affected models were sold between February 2011 and December 2013. The following MacBook Pro models remain eligible, so long as they were purchased less than four years ago:Īpple launched the repair program in February 2015 to address a "small percentage" of MacBook Pro models that "may exhibit distorted video, no video, or unexpected system restarts," allegedly due to faulty GPUs. Apple says the following models are no longer eligible for its MacBook Pro Repair Extension Program for Video Issues:
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